Located in a quiet residential area of Florence, just a short walk from the banks of the Arno River and within easy reach of the city’s historic centre, Hotel Grifone Florence is a 4-star property designed to welcome both leisure and business travellers. Its strategic location offers convenient access to Florence’s main attractions while ensuring a peaceful and private setting. The hotel combines hospitality, comfort and wellness through a range of dedicated services. Modern rooms, a swimming pool, spa facilities, meeting and event spaces, and carefully designed environments meet the expectations of an international clientele.
For Hotel Grifone Florence, we were involved in a strategic consulting project aimed at supporting the property in the development and optimisation of its hospitality offering. Our work focused on improving several aspects related to organisation, positioning and the overall guest experience. Our scope of work:
- Breakfast offering review
- Redesign of the breakfast buffet layout and presentation
- Identification and selection of new suppliers
- New table setting concept
- Development and introduction of an à la carte breakfast menu
- Staff training



Project Brief
We were engaged to support Hotel Grifone Florence in a strategic review and redevelopment of its breakfast experience. Our work focused on analysing guest flows and buffet layouts, identifying the most suitable display solutions and presentation methods, selecting high-quality suppliers, and training the staff to deliver a service aligned with the standards of a four-star hospitality property.